GPS Telematics Malaysia is a subsidiary of IntelliTrac Australia.
Our vision is to become the world leader in GPS Telematics and Mobile Workforce Solutions by developing and bringing to market leading edge, reliable, affordable products and services, which provide real benefits to our clients, backed by excellent customer service and support.
Our aim is to grow our business through effective management, profitability and reinvestment.
Our corporate values are to conduct our business with integrity, respect and understanding for each individual employee and client.
It's these values which will lead to our success
Dean Calapai a Communications & Electronics Engineer age 23 leaves his job at IBM and starts Novatronics. He recently bought a new car and he wants to make the best car alarm in the world to protect his new car. He designs a car alarm in his parents garage, he builds them at night and he sells them during the day. But within the year, he ends up starting operations in Singapore, Malaysia, Thailand and Indonesia. The product is so successful that it is sold by Rank O'Connors Malaysia, Mahajak Thailand, and Singapore Government department Singapore Automotive Engineering to most car accessory shops in SE Asia. This great product is also sold to car manufacturers such as Ford Malaysia and Honda Thailand.
Dean establishes an aftermarket division in Australia. He decides to supply automotive electronics such as car security and mobile phone technology to national fleets and car dealers in Melbourne Australia. He soon discovers that pens and paper jobcards are causing inefficiencies, double entry and staff forgetting to invoice jobs. He looks for a solution but can't find one. The company decides to write its own accounting and mobile workforce management software. Soon "Manager" a DOS based software program was released within the company and most paper was eliminated from the office.
Mobile Service Technicians are each given a new van complete with a laptop computer running the "Manager" software and also a printer to print out job cards and invoices. Each morning service technicians would come to the office, upload the previous day's data and download their jobs for the current day. The management team dreamed of the day that the techicians could be sent their jobs wirelessly. The "Manager" system would provide the organisation a series of reports and KPI's. Management soon saw the benefits. They could quickly analyse which clients, areas of the business, and which product lines were contributing the best profitability for the company.
The internet age was well and truly here, and the business had grown primarily due to the KPIs and information gathered from the "Manager" software. Management quickly became aware that car alarms were becoming old news and not very profitable. So the engineering team began developing products to GPS track stolen vehicles. Soon management discovered that after having GPS Trackers fitted to company vans, staff suddenly became more efficient. A simple job messaging service was added to the GPS Tracker and IntelliTrac was born in 2002. The company began focusing on GPS fleet & mobile workforce management solutions.
In 2003 an exclusive joint venture partnership was formed with Virtual Map Australia the providers of www.street-directory.com.au, bringing together state of the art automotive electronics and a solid information technology base with proprietry mapping technologies. The joint venture brought a team of expert programmers in field of GIS Mapping which further complimented the organisation. Virtual Map expanded into Indonesia and today also trades as IntelliTrac Indonesia
IntelliTrac achieves many milestones from 2003 to 2007 including:- OEM fitment for Mitsubishi Lancer EVO8 which was rated "Hardest to steal", Roll out of the largest personal GPS Tracking project in the southern hemisphere for the Coles Myer group for the tracking of household catalogue delivery, BRW Magazine Fast 100 Company for 2 consecutive years, Cool Company Award for 2 years.
From 2006 IntelliTrac battled to develop a job dispatch system based on Windows CE, Blackberry and Nokia's Symbian platforms, but it was too hard. Each time a new model phone was released, the software teams had to modify the software. With Apple i-Phones, i-Pads & Android smartphones & tablets becoming mainstream products, and Apps easily available through i-Tunes and Google Play, the IntelliTrac board of directors asks IntelliTrac's IT team to collaborate with the service and operations departments to produce an inhouse mobile job dispatch system. A basic system was developed within 3 months and further fine tuned over four years. Initially a simple job dispatch system was upgraded to take photos, capture signatures and manage job notes and documentation.
With the product reaching a mature and internally tested stage, Philippa Durante came on board as Managing Director of i-Dispatch. Her wealth of experience in the software market has further helped enhance i-Dispatch into a flexible & scaleable mobile workforce management tool which may be deployed over a variety of industry types. i-Dispatch is now used by small businesses such as gardeners, plumbers, electricians, cleaners, right through to corporate and government departments to manage there mobile staff more efficiently and eliminate phone calls, SMS and inefficient paperwork.
With successful operations in the Asia Pacific region including Australia, New Zealand, Papua New Guinea and Indonesia, IntelliTrac Australia establishes GPS Telematics Malaysia Sdn. Bhd. and commences marketing GPS Tracking and i-Dispatch mobile workforce solutions in Malaysia.